Grading

When you buy refurbished, your device is:

  1. Inspected

    Thoroughly evaluated by our in-house IT experts

  2. Refurbished

    Refurbished to ensure quality standards

  3. Reviewed

    Following our thorough 30-point inspection

  4. Warranty

    With a 36-month warranty for your peace of mind

Excellent

When we label a used IT product as "Excellent condition," you can expect a device that is nearly like new in both performance and appearance. Our "Excellent" products are top-of-the-line within our range of used equipment.

  • Fully Functional
  • The product may show minimal or no signs of use.
  • Products with screens have no scratches on the display.
  • Professionally cleaned and inspected
  • Windows 10 or iOS
  • Monterey Power supply included
  • Comes with compatible accessories

Very Good

When we classify our used IT equipment as being in "Very Good condition," you can expect solid and reliable performance with some cosmetic signs of use. Our "Very Good" products have undergone thorough testing and inspections to ensure they meet our quality standards.
  • Fully Functional
  • Minor cosmetic marks such as scratches, light scuffs, or small dents.
  • Professionally cleaned and inspected
  • Windows 10 or iOS
  • Monterey Power supply included
  • Comes with compatible accessories

Good

When we classify a used IT product as being in "Good condition," you can expect a functional device with several visible signs of previous use. These products are the most economical choice in our range, allowing you to save money.

  • Functional
  • Professionally cleaned and inspected
  • Windows 10 or iOS
  • Monterey Power supply included
  • Comes with compatible accessories

The product condition may vary and can include devices that are technically flawless but may have broken plastic, old security stickers, or defective ports. Generally, the product may have poor cosmetic condition, showing many scratches and clear signs of previous use. The surface may exhibit wear and tear, such as slightly glossy wrist rests or keys. There may also be slight dents on the computer's chassis or small irregularities in the plastic near the hinges. For products with screens, there may be light scratches that are faintly visible when the device is on.

If the item does not match the condition you ordered, you can return the device by following the steps in our return policy.